RocketReach
RocketReach is one of the largest B2B contact databases on the market, with more than 700 million profiles, geared toward both individual LinkedIn searches and mass enrichment via API or CSV upload.
A good option if you need a broad database and a simple API for enriching large lists, but the price of additional lookups is high, several reviews note outdated phones and job titles, and its Trustpilot reputation is among the lowest in the category due to auto-renewal practices.
RocketReach competes in the B2B database segment by betting on volume: more than 700 million profiles and tools for both one-off searches and mass enrichment. This review combines the product’s public documentation with verified user reviews on G2 and Capterra.
What RocketReach is and who it’s for
RocketReach is a B2B contact search and enrichment platform founded in 2016, with offices in San Francisco, New York and Bellevue. Its core pitch is database size — more than 700 million professional profiles — combined with three ways to access it: individual search via the web or Chrome extension, mass list upload via Bulk Lookup, and an API for custom integrations. It competes with Lusha, Cognism, Seamless.AI, UpLead and Kaspr, positioned more toward those who prioritize data volume and access flexibility over add-ons like intent data or technographics.
What it’s like to use day to day
For a one-off search, you just enter the person’s name and company, or visit their LinkedIn profile with the Chrome extension installed, and RocketReach attempts to locate their email and phone. For batch work, Bulk Lookup lets you upload a CSV with a list of names and companies for the platform to enrich all at once, particularly useful for cleaning up CRM databases or preparing campaign lists. Development teams can rely on the API, available from the Ultimate plan, to automate enrichment at a larger scale without going through the web interface.
Data quality: a tale of two halves
User reviews on G2 are generally very positive about the database’s breadth and report accuracy above 98% in many cases, especially for emails. At the same time, a non-trivial number of reviews note phone numbers that don’t match the person being searched or outdated job titles, a problem common to databases of this size that partly rely on public sources and automated aggregation. The practical recommendation is the same as for the rest of the category: verify before launching a calling campaign based solely on this data.
Real user reviews (G2 and Capterra)
RocketReach holds a rating of 4.4-4.5 out of 5 on G2 (654 reviews) and 4.1 out of 5 on Capterra, with particularly high scores for ease of setup (92/100) and ease of administration (95/100). Most praised: database breadth, interface simplicity, and the Chrome extension. Least praised: cost perceived as high for occasional use or small teams, and uneven reliability of phone numbers and job titles.
Pricing and plans
RocketReach offers a free plan with 5 trial lookups, no credit card required, designed as a data-quality test rather than a recurring usage tier. Paid individual plans start around $59-83/month depending on source and included lookup volume, and can scale up to $119-300/month at higher tiers. Team plans start around $83/user/month with annual billing. API access is reserved for the Ultimate plan or above, and additional credits beyond the contracted plan are billed between $0.30 and $0.45 per lookup — a cost worth projecting in advance if your search volume is high.
What Trustpilot says: one of the lowest ratings in the industry
Against G2’s 4.4-4.5/5, RocketReach holds a Trustpilot rating of 1.2 out of 5, with more than 1,100 reviews and 39% one-star, one of the lowest figures in the entire B2B data category. The complaint pattern is very consistent: automatic annual subscription renewal charges (some users cite amounts up to £600) with no clear prior notice, support resistance to processing refunds even when requested shortly after the charge, and a second block of complaints centered on privacy, with users saying they found their own name, phone, email and even home address on the platform without having given consent — a direct consequence of RocketReach aggregating data from public sources and third-party databases via scraping. It’s worth noting honestly that people with a bad experience are more likely to leave a review than satisfied ones, so these figures likely overrepresent problem cases relative to the overall user base, which is much larger and rates the product considerably better on G2 and Capterra. Even so, as of this review (September 2026), the Trustpilot review volume (more than 1,100) is too high to dismiss as noise, and the pattern affects two very practical decisions: when your contract renewal falls, and what to do if your own data shows up on the platform without your consent (RocketReach offers a profile removal form, though the data can reappear if collected again from a public source).
2026 product updates
RocketReach expanded its product in 2026 on two fronts: Sequences, an email module with automatic follow-up and AI-assisted personalization that stops only if the contact replies or the email bounces; and a notable expansion of its intent-data layer, with more than 35,000 intent topics and a higher volume of signals ingested each week, alongside growth of the database itself (several million new profiles, companies and contact records). It has also introduced a universal credit model for API access and an MCP server that lets you query RocketReach’s data directly from compatible AI assistants, such as Claude or ChatGPT, without leaving the conversation.
How it compares to the alternatives
| RocketReach | Lusha | Lead411 | UpLead | |
|---|---|---|---|---|
| Strength | Largest database (700M+ contacts) | LinkedIn extension and a genuine free plan | Intent data + growth alerts included | Real-time email verification (95%) |
| Entry price | From ~$59-83/month | Free / from ~$50/user/month | From $49/month | From ~$74-99/month |
| Weakness | Outdated phones and job titles in some reviews | Phones less reliable than emails | Limited exports on the entry plan | High cost per credit |
Frequently asked questions
How much does RocketReach cost? Individual plans start around $59-83/month depending on lookup volume, with higher tiers reaching up to $300/month; additional credits cost between $0.30 and $0.45 per lookup.
Does RocketReach have a free plan? It offers 5 free lookups when you create an account, no credit card required, but not a recurring monthly free plan.
Is RocketReach’s phone data reliable? It’s uneven according to reviews: many users report high accuracy, but there are also frequent complaints about outdated numbers and job titles, so it’s worth verifying before a calling campaign.
Does RocketReach have an API? Yes, but it’s only available on the Ultimate plan or above, not on entry-level plans.
Why is RocketReach’s rating so different on G2 versus Trustpilot? On G2 (4.4-4.5/5), reviews about the product, database breadth and ease of setup predominate; on Trustpilot (1.2/5), complaints about automatic renewal billing and privacy over appearing in the database without consent predominate. Both pictures are real, looking at different aspects of the service.
How do I remove my personal data from RocketReach? Through the profile removal form (rocketreach.co/remove-profile), with a stated turnaround of 7 to 21 days. Keep in mind the data can reappear if the system collects it again from a public source.
Methodology for this review
This analysis is based on RocketReach’s public documentation (official site and product page) and verified reviews from real users published on G2, Capterra and Trustpilot, checked in September 2026. It does not replace our own extensive testing with a long-term active account. You can read more about how we work in our editorial methodology.
- Teams that need a very broad database for individual or bulk searches
- Developers or data teams that want to enrich large lists via API or CSV upload
- Users who prioritize simple setup and administration over very advanced features
- Teams on a very tight budget that need a high volume of lookups without extra credits driving up cost
- Operations where a verified direct phone number is critical, given that several reviews note outdated numbers and job titles
- Anyone looking for buyer-intent data or technographics built into the same platform
Locates a specific person's email and phone number from their name, company or LinkedIn profile, with an option to verify the data before spending the credit.
Lets you upload a CSV with names and companies to enrich an entire list with emails, phone numbers and other professional data at once.
Extracts contacts directly from LinkedIn profiles, company websites and other platforms while browsing.
Programmatic access to build custom integrations or automate enrichment of large contact volumes.
Limitation: Available only on the Ultimate plan or above.
Search by job title, industry, company size, location and other criteria to build segmented prospecting lists.
Email sequences with automatic follow-up and AI-assisted personalization, alongside an expansion of buying-intent signals to more than 35,000 topics and a higher volume of signals ingested weekly.
A unified credit model for programmatic API access, plus an MCP server that lets you query RocketReach's data directly from Claude, ChatGPT or other protocol-compatible tools.
An own opt-out process (rocketreach.co/remove-profile) for requesting removal of a personal profile from the database, with a stated turnaround of 7 to 21 days.
Limitation: Removal doesn't stop the same data from appearing on other data aggregators, or from being collected again if detected in a public source.
Free plan with 5 trial lookups, no card required. Individual plans start around $59-83/month (Essentials, with limited lookup access) up to $119-300/month at higher tiers; team plans start around $83/user/month billed annually. API access is reserved for Ultimate plans and above, and additional credits are billed at $0.30-0.45 per lookup.
Monthly or annual subscription with a set number of included lookups per plan, pay-as-you-go additional credits, and per-user team plans; API available from the Ultimate plan.
- Free plan: Yes
- Free trial: No
Price checked on September 12, 2026. Prices can change: check the current price with the provider.
- Very broad database: more than 700 million contact profiles
- Chrome extension that works on LinkedIn, company websites and other platforms
- Bulk Lookup lets you enrich entire lists by uploading a CSV, without searching contact by contact
- Data API available on higher plans to automate enrichment at scale
- High G2 rating (4.4-4.5/5) with especially high scores for ease of setup and ease of administration
- Free plan with 5 trial lookups, no credit card required
- The cost of additional lookups beyond the plan ($0.30-0.45) can significantly raise the cost of intensive use
- Several reviews report phone numbers that don't match or outdated job titles
- API access is only available from the Ultimate plan or above, not on entry-level plans
- The effective price varies quite a bit by source (individual plans from $59 to over $300/month), making it hard to compare in advance
- Very low Trustpilot rating (1.2/5 across more than 1,100 reviews, with 39% one-star), with a consistent pattern of unannounced automatic annual renewal charges and difficulty getting refunds
- Several Trustpilot reviews describe finding their own name, phone, email and even home address on the platform without having given consent, a structural problem of databases aggregated via scraping
See our editorial methodology.
- Data quality and accuracy7.3 / 10
- Ease of use8.5 / 10
- Price and value for money6.5 / 10
- Coverage and feature depth7.8 / 10
- Support and customer service7 / 10
- Trust (billing, privacy, cancellation)4.5 / 10